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Frequently Asked Questions

Have a question? We've got you covered!

Common Questions

  • Applying for a credit card is easy.  Choose the credit card that meets your needs and click the apply now button on the page.  You can also apply by calling us on 0800 801 808 and one of our customer experience team members will be happy to talk you through the application process.

    To apply for a credit card, you must be:
    • 18 years or older, and
    • a New Zealand citizen or permanent resident living in New Zealand, and
    • earning or receiving a regular income

  • Yes, you can use your credit card overseas wherever Visa is accepted. We do recommend that you inform us when you are going overseas, this will help us identify if there are any suspicious transactions on your account.

    Some fees apply when you use your credit card overseas.  Please see our current Credit Card Rates and Fees.