Back to top

Make a payment


  • You can make repayments in any of the following ways:
    • Internet banking – if you're registered for internet banking with your bank, you can set us up as a payee and make one-off payment to us each month to repay all or part of your credit card balance
    • Automatic payment – if you’re registered for internet banking with your bank, you can set up an ongoing automatic payment to us of a specific amount at regular intervals (for example, weekly or monthly)
    • Direct Debit – download and print our Direct Debit form here and return it to us
    • NZ Post Shop - just take your latest Warehouse Money statement to your nearest NZ Post Shop. $1.50 fee applies
    If you are setting up a Bill Payee for internet and automatic payments, your bank should have your card type loaded as Warehouse Money
    You’ll need to enter your details so we can match your payment to your card.

    Enter the following sets of information:

     Particulars: This is your account number
     Code: This is your last name and initials
     Reference: This is your 9 digit customer number

    Electronic payments are preferred but if you can’t pay in one of these ways, you can call us on 0800 801 808 to talk about other ways to pay.

    We encourage you to pay the balance in full each month to avoid interest charges. If you make only the minimum monthly payment which is the greater of $20 or 3% of your closing balance, it will take you longer to pay off your balance.

  • Payment frequency
    • We have flexible payment options that allow you to pay your premiums fortnightly, monthly or annually.

    Paying your premiums
    • You can pay in instalments via direct debit from your bank account. 
    • You can pay your premiums via our secure online payment system using your credit or debit card. Paying online is fast, easy and secure. We accept Visa, MasterCard, and American Express cards. To pay online, please click here
    • Alternatively, just call us on 0800 801 814 to arrange payment over the phone

  • Payment frequency
    • We have flexible payment options that allow you to pay your premiums fortnightly, monthly or annually.

    Paying your premiums
    • You can pay in instalments via direct debit from your bank account. 
    • You can pay your premiums via our secure online payment system using your credit or debit card. Paying online is fast, easy and secure. We accept Visa, MasterCard, and American Express cards. To pay online, please click here
    • Alternatively, just call us on 0800 801 814 to arrange payment over the phone

  • Paying your premiums

    You can pay your premiums using the methods below.

    Paying by direct debit from your bank account 
    You can pay your premiums via direct debit from your bank account. With our flexible options, you can choose to pay premiums weekly, fortnightly, monthly, quarterly, every six months or annually. You can set up your payments when you apply for cover.

    To change any of your direct debit details, complete a Direct Debit Authority Form and return it to us.

    Paying by credit card  
    You can pay your premiums via credit card. We accept Visa, MasterCard and Diners. With our flexible options, you can choose to pay premiums monthly, quarterly, every six months or annually. If you choose to pay by credit card, we’ll call you to get your credit card details. 

    To change any of your credit card details, complete a Credit Card Payment Authority Form and return it to us.

  • Paying your premiums
    When you buy your travel insurance policy, you can pay using a Visa or MasterCard credit or debit card.

  • Paying your premiums
    It costs $0.74 for every $100 (or part thereof) you owe on your credit card.  We’ll calculate your insurance premium for the month based on your credit card monthly closing balance, and charge this amount to your credit card account each month. You’ll only be charged a premium if you owe money on your Warehouse Money credit card.